Monthly Archives: April 2011

How ITIL v3 is Transforming the face of IT Outsourcing

There are no two opinions that in the past decade ITIL v2 has emerged as the de facto best practice standard for IT Service Management, but with the rapid changes in  business environment and IT becoming a business as usual … Continue reading

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Val IT in Action – Beyond Defining Value

Val IT   to define the concept of “value” (the first Lean principle), and how this concept branches out to application development, affecting Agile development.  Clearly Val IT is aimed at the executive management level, both in business and IT, so the questions that … Continue reading

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