Enterprise Portal Best Practices

The basic goal of Enterprise Portal is to improve productivity and performance by shortening the decision cycles at different levels and also to bring people, resources and processes together to create exponential economic value. The Enterprise Portal offers the following capabilities:

a. Provides a unified integrated interface to collaborative business flows for :
    I.Strategic unification of content, context, process maps/roles, business rules and user centric preferences
    II.Gain Business visibility
    III.Interact with business processes
    IV.Collaboration with people, information from a variety of sources, both within and outside enterprises.

b. Improve employee productivity, customer loyalty and help in delivering strategic decisions through information, & application services, Web based analytics and Business decision tools
c. Multi-attribute based single point of personalization and user-centric customization through interaction with applications, content sources, process maps and people
d. Visual presentation of Strategic KPIs to decision makers through coherent set of metrics
e. Leveraging portlets as portal web applications to deliver personalized dashboards and reporting structures based on business role
f. Integrates business processes and portal users through orchestrated workflow
g. Selection of flexible and robust architecture, platform and open standards
h. Enable an extension of ad-hoc query capabilities, and
i. A rich platform for assembly and deployment, seamless integration with executive information systems and data repositories
j. Deliver powerful collaboration capabilities such as instant messaging, team workplaces, people finder, and e-meetings in a secure and managed fashion

Best practice#1 – Business driven vision and stakeholder/partner sponsorship Enterprise portal vision and strategy is driven by business goals and validated against metrics. In order to realize business goals, it is customary to create a solid enterprise portal strategy that helps to:

a. Leverage the current system capabilities and assets
b. Identify needs and weaknesses
c. Strategic roadmap to enterprise solutions
d. Standards based approach

Best practice#2 – Understand the Enterprise Portal Audience and key Portal Services
First and foremost step is to understand the community that will be using the enterprise portal. What size is the audience and what the requirements for the portal—will it need to be able to scale to hundreds or thousands of users? High availability and security requirements are to be considered to determine the appropriate hardware infrastructure that’s going to be required to support the portal effectively. For example, the middle and database tiers may run with clusters to ensure high availability. The initial evaluation for any portal project should be to understand the targeted audience and runtime requirements and the process of translating that into the right deployment architecture.

Best practice#3 –  Unique portal layer to achieve rich user experience through personalization
Personalization is the key to business success because it helps to target content to user groups based on their business goals. Personalization is an important enterprise portal feature that provides:
a unique user experience based on user Characteristics like user preferences, history and business rule based actions so and so forth.

Key design elements for personalization are as below:
a. Identify content “spots” or “regions” on the portal web page
b. Logical mapping of business rules to the content spots
c. Mine information based on similar user patterns to view content on the portal page.

Key Success Criteria
In a nutshell, the key success criteria of using Enterprise Portal to support enterprise operations include the following:
a. Emphasis on graphical representation of information
b. Service Architecture approach encourages reusability and provide ease of maintenance
c. Leverage collaborative features of the enterprise portal
d. Native user experience through user centric personalization, pre-configured presentation templates and customization
e. Clarity on business goals and alignment with business processes
f. Assemble composite applications that mashes business and operational data in right context
g. Building rich portals by leveraging standard components (Mix and match JSR 168/286 compliant portlets)
h. Leverage portal tools capabilities and out-of-box customization taxonomy to achieve user productivity
i. Leverage existing portal infrastructure and focus on key business problems
j. Provides a well structured web content management interface that provide an integrated multi-user environment for content authoring, aggregation, update, publication, personalization and delivery by mean of any standard channel In a nutshell, enterprise portal application should be developed considering the future needs and flexibility to change the application easily.

== CHEERS ==

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About msetyadi

I am an IT Strategic
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